Clare Solar Privacy Notice

Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Clare Solar Private Limited and its affiliates including ClareSolar.com, Inc. (collectively “Clare Solar”) collect and process your personal information through Clare Solar websites, products, services, online marketplace that reference this Privacy Notice (together “Clare Solar Services”).

By using Clare Solar Services you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.

Personal information subject to this Privacy Notice will be collected and retained by Clare Solar, with a registered office at Booth no. 47, Basement, Part-1, Sector-15A, Faridabad, Haryana 121002 India.

We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to Clare Solar Services. Check Examples of Information Collected section to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.

Automatic Information: We automatically collect and store certain types of information about your use of Clare Solar Services, including information about your interaction with content and services available through Clare Solar Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Clare Solar Services and other content served by or on behalf of Clare Solar on other websites. Check Examples of Information Collected section to see examples of what we collect.

Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Provide, troubleshoot, and improve services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Clare Solar Services.

Recommendations and Personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Clare Solar.

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from buyers information regarding place of establishment and bank account information for identity verification and other purposes.

Communicate with you. We use your personal information to communicate with you in relation to Clare Solar Services via different channels (e.g., by phone, e-mail, chat).

Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Clare Solar, and others. We may also use scoring methods to assess and manage credit risks.

To enable our systems to recognize your browser or device and to provide and improve Clare Solar Services, we use cookies and other identifiers. For more information about cookies and how we use them, please read our Cookies Notice

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with ClareSolar.com, Inc. and subsidiaries that ClareSolar.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Clare Solar Services. For example, the products you order through our marketplace are from third parties. We also offer services or sell product lines jointly with third-party businesses. You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.
  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with applicable law.
  • Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that ClareSolar.com, Inc. or Clare Solar Private Limited or any of its affiliates, or substantially all of their assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of Clare Solar and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of Clare Solar, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computers, devices and applications. Be sure to sign off when finished using a shared computer.

Third-Party Advertisers and Links to Other Websites: Clare Solar may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.

Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already accessed one of our products, we will share your advertising identifier and data about that event so that you will not be served an ad to show the product again. Some ad companies also use this information to serve you relevant ads from other advertisers.

You can access your information, including your name, address, payment options, profile information, and purchase history in the “Your Account” section of the website or mobile application.

Clare Solar does not sell products for purchase by children. We sell all products for purchase by adults. If you are under the age of 18 years, you may use Clare Solar Services only with the involvement of a parent or guardian.

If you choose to use Clare Solar, your use and any dispute over privacy is subject to this Notice and our Terms & Conditions including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concern about privacy at Clare Solar, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us When You Use Clare Solar Services

You provide information to us when you:

  • Search or shop for products or services in our marketplace;
  • add or remove an item from your cart, or place an order through or use Clare Solar Services;
  • provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
  • upload your contacts, including access to mobile device contacts for certain services;
  • offer your products or services on or through Clare Solar Services;
  • communicate with us by phone, e-mail, or otherwise;
  • complete a questionnaire, a support ticket, or a contest entry form;
  • participate in Discussion Boards or other community features;
  • provide and rate Reviews;
  • specify a Special Occasion Reminder; or
  • employ Product Availability Alerts, such as Available to Order

As a result of those actions, you might supply us with such information as:

  • identifying information such as your name, address and phone numbers;
  • payment information;
  • your age;
  • your location information;
  • your IP address;
  • people, addresses and phone numbers listed in your Addresses;
  • e-mail addresses of your friends and other people;
  • content of reviews and e-mails to us;
  • the personal description and photograph in Your Profile
  • information and officially valid documents regarding identity and address information, including PAN numbers;
  • credit history information;
  • corporate and financial information

Automatic Information

Examples of the information we collect and analyze include:

  • the internet protocol (IP) address used to connect your computer to the internet;
  • login, e-mail address, and password;
  • the location of your device or computer;
  • content interaction information, such as content downloads, including duration and number of simultaneous streams and downloads, and network details for download quality, including information about your internet service provider;
  • Clare Solar Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application);
  • version and time zone settings;
  • purchase and content use history, which we sometimes aggregate with similar information from other customers to create features
  • the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
  • phone numbers used to call our customer service number; and
  • images when you shop in our

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information from Other Sources

Examples of information we receive from other sources include:

  • updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
  • account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising or other services;
  • information about your interactions with products and services offered by our affiliates;
  • search results and links, including paid listings (such as Sponsored Links);

credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can access through Clare Solar Services include:

  • status of recent orders (including subscriptions);
  • your complete order history;
  • payment settings (including payment method information, promotional certificate, and gift card balances);
  • e-mail notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
  • recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
  • shopping lists and gift registries (including Wish Lists);
  • content that you recently viewed;
  • Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);